VPS, VDS & Physical
Our Managed Server service is recommended for businesses requiring their own servers but lack the in-house resources, knowledge or time to configure, setup and manage their own desktops & servers.
Taking full administrative control, our professional, qualified, system administrators will set up your Virtual or Dedicated Server/ Desktop for maximum performance. They will then monitor and maintain your desktop or server allowing you a hassle free experience.
Contact us today to discuss your Managed Server requirements.
Server 2012, 2016, 2019
Server & Desktop, CentOS, Ubuntu, eOS + More
Looking for guidance with your VPS, VDS or Physical Server?
Speak with us, we’ll help cover all the topics to get the most out of your investment.
Our support team is located right here in Australia operating in Australian Eastern Standard Time – the magic keeps happening in your business hours.
Our Service Features
Australian VPS Management
Virtual Private Server Management is provided in Australia via an email ticket system. Each request is given a unique ticket ID for tracking and audit purposes. Please note that Managed VPS customers will not have full root access to managed servers to ensure that the environment is secure. Some control will be available and we are happy to discuss individual needs as required.
Custom Setup & Security Hardening
Managed VPS will be configured to meet your business requirements, our team will apply best practices security hardening and tune the system for maximum performance. Domain Names, DNS and Hosting accounts will be set up and appropriate resources balanced across the server.
24x7 Emergency Support
Our emergency support gives you direct 24x7 access to an on duty Lvl 1 system administrator for critical server down issues. Emergency support issues covered by 24/7 Support include service restarts, server reboots and server or services down. Non-critical issues are not addressed using the emergency support service.
A well-rounded support offering must include managed backups and we provide one the most comprehensive off-server backups available in the industry. Backups are taken nightly with a 14 Day retention period and sent to our dedicated backup repository. Request to have individual files & folders restored or a complete server to any of the captured nightly backups.
Our team will support and patch all base operating systems when official updates, bug fixes and security patches are available. Patching is applied monthly unless the severity of exposure is high, providing peace of mind knowing you have constant up-to-date protection. Only official OS repositories are supported.
Our in-house monitoring cluster keeps track of resource utilisation, contacts are alerted by automated emails of excessive usage and dedicated client dashboards allow for greater insight into issues at a glance.
100% Network Uptime
Our network is ranked first in Australia out of over 2,100 competing networks.
All Australian Support
Expert support, right here in Australia, working from within our data centre... we speak your language!
Let's talk Managed Servers!