KISS:
Velocity Mail
Business Email Hosting Australia,
Built for Small Business
Velocity Mail is a 100% Australian hosted and supported email hosting service, designed for small and medium business owners who want a professional, private, and reliable email solution without signing up to an overseas tech giant and backing by real people answering the phone in your time zone.
Trusted by Australian businesses in law, health, finance, and professional services who need their email hosting to hold up to scrutiny.
Prefer to stay on Microsoft 365? We also offer O365 business email hosting and migration support, so you're not locked out of that option either
Want to learn more? Read on or..
Why Australian Email Hosting Matters for Your Business
Compliance Obligations
If your business email is sitting on a server in the United States or Europe, your data, your client correspondence, and your compliance obligations are subject to someone else's jurisdiction. For a business in law, health, finance, or any regulated sector, that is a real and growing problem, not a technicality.
100% Local
Velocity Mail is hosted entirely on Australian infrastructure, in Australia's first, and most established, Tier 4 commercial data centre. Your emails never leave the country. That matters for data sovereignty, for client trust, and for peace of mind when a client asks you where their information actually lives.
If your business needs to align with obligations such as the Privacy Act and the Notifiable Data Breaches scheme, professional body guidance, or industry specific standards, hosting your email onshore is one of the simplest steps you can take. We recommend checking the specific requirements that apply to your industry with your compliance function or relevant professional body, since obligations vary by sector.
G-Mail and Outlook...
not the only options
For a lot of small business owners, "email hosting" has quietly become synonymous with Microsoft 365 or Google Workspace. They're well marketed, and they're not bad products, but they're not the only serious option, and they're not automatically the right one for every business.
Both platforms are built around bundling email with a much wider suite of tools, and both are ultimately large, US headquartered organisations with data handling practices designed for scale, not for the individual privacy concerns of an Australian small business. If your core need is a professional, secure business inbox rather than a full productivity suite, you may be paying for a lot of software you don't use, while still handing over your data to a platform you have limited visibility into.
Velocity Mail, powered by SmarterMail, gives you a dedicated business email platform: webmail, calendars, contacts, tasks, and shared resources, all hosted locally and supported by an Australian team. It works with the email client you already use, including Outlook, Thunderbird, and eM Client, so switching doesn't mean retraining your staff.
We're also strong believers in open source and privacy focused technology for business. If you want to take that further, our Nextcloud hosting(opens in new tab) gives you an open source alternative to the Google Drive and Microsoft OneDrive side of things too, keeping your files, calendars, and contacts under your control rather than a third party's.
Australian Support That Actually Understands Your Business
When something goes wrong with your email, you don't want to explain your problem to an overseas call centre reading from a script, or wait days for a reply from a support portal in a different time zone. Velocity Host's support team is based in Australia and works Australian business hours, so when you call or submit a ticket, you're speaking with someone who understands local business, local compliance concerns, and your setup.
This is part of what makes Velocity Host a boutique provider rather than a mass market one. We're not trying to be the biggest email hosting provider in Australia. We're trying to be the one small business owners actually want to deal with.
What's Included with
Velocity Mail Email Hosting Services
- Australian hosted mailboxes in Australia's first Tier 4 data centre
- Local support team, based in Australia, working Australian business hours
- Advanced webmail with calendars, contacts, tasks, and notes
- Works with Outlook, Thunderbird, eM Client, and other standard email clients
- Virus and spam filtering with brute force attack protection
- Nightly backups to a dedicated repository in the same data centre
- Clustered server architecture for fast failover if a host goes down
- Domain aliases, so multiple domains can land in the same mailbox
- Shared and group calendars for staff leave, meeting rooms, and resources
- Optional extended data archival for businesses with retention obligations
- No lock-in contracts
- 30 day money back guarantee
VelocityMail Packages
Startup
Ideal for up to 3 users
Optionally add Archiving and/or ActiveSync
Unlimited Mailboxes
Storage: 45Gb
Calendar, Contacts, Tasks, Notes, Webmail
Calendar, Tasks, Notes, Sync DT/Mob
POP / IMAP
Advanced Webmail
Email Aliases
Resources Mailbox
Voice & Video Conferencing
$9.90/mth
ex. GST
('Order Now' will open a new page to our ordering system)
Established
Ideal for up to 12 users
Optionally add Archiving and/or ActiveSync
Unlimited Mailboxes
Storage: 180Gb
Calendar, Contacts, Tasks, Notes, Webmail
Calendar, Tasks, Notes, Sync DT/Mob
POP / IMAP
Advanced Webmail
Email Aliases
Resources Mailbox
Voice & Video Conferencing
$39.60/ mth
ex. GST
('Order Now' will open a new page to our ordering system)
Pro
Ideal for up to 21 users
Optionally add Archiving and/or ActiveSync
Unlimited Mailboxes
Storage: 315Gb
Calendar, Contacts, Tasks, Notes, Webmail
Calendar, Tasks, Notes, Sync DT/Mob
POP / IMAP
Advanced Webmail
Email Aliases
Resources Mailbox
Voice & Video Conferencing
$108.90/mth
ex. GST
('Order Now' will open a new page to our ordering system)
Not sure if you need ActiveSync?
If you're not sure if you need more advanced syncing, our quick quiz will help you find out...
F.A.Q
Have More Questions or Are IT Support & Want to Discuss Further?
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Core Technical Details
Secondary MX
Improved mail delivery in the event primary services are down, emails are queued up and re-delivered once service is restored.
Unlimited iMAP & POP accounts
Create POP & iMAP mailboxes for users in your organisation or for better email segmentation.
Pooled Storage
Allows your organisation to share the storage as “all you can eat” or a fixed amount per mailbox.
Domain management
More than one domain name? Aliases allow multiple domains to receive emails to the same mailbox.
CALDAV
CalDAV is an extension of the WebDAV protocol that syncs SmarterMail calendars natively with Mac OS, iPads, iPhones, Thunderbird, and other devices/applications that use the technology. There are apps for Android that support CalDAV as well.
CARDDAV
CardDAV is an extension of the WebDAV protocol that syncs SmarterMail contacts -- including contact pictures -- natively with Mac OS, iPads, iPhones, and other devices/applications that use the technology. There are apps for Android that support CardDAV as well.
Chat, Voice, Video
Over XMPP/Jabber.
Management
Manage a users mailbox, calendar or tasks from within your current login or share a group mailbox between multiple users.
SSD Storage
- Startup: 45Gb
- Established: 180Gb
- Pro: 315Gb
Additional Options
| Archive Upgrade | 3 | 12 | 21 |
| Price/Month ex. GST | $ 4.50 | $ 16.20 | $ 26.00 |
| MAPI + ActiveSync Lic. | 3 | 12 | 21 |
| Price/ Month ex GST | $ 4.50 | $ 18.00 | $ 31.50 |